JAYCO Adelaide Announces Plans for Construction of New Iconic Dealership

Jayco Adelaide is excited to announce it has engaged award winning South Australian Construction Company, Woolcock Construction, to build Adelaide’s first purpose-built Caravan & Motorhome Dealership within the West Beach Precinct at Adelaide Airport.

The massive two-hectare development with a strong focus on customer centric design principles, will bring together Jayco Adelaide’s sales, service and parts departments, in turn creating an iconic Jayco Dealership that will set a national standard. This one-of-a-kind dealership will include a dedicated workshop, parts store warehouse, showrooms, office spaces, dedicated pick up and drop off bays, as well as retail storage opportunities. Additionally, the dealership will be designed to ensure all customers have access to ample parking, especially for those towing RVs.

Given its convenient and centralised location, Jayco Adelaide’s new Dealership will also feature a Let’s Go Motorhome branch, providing travellers with the option to easily rent a RV to explore South Australia’s beautiful attractions.

“As a proud South Australian family-owned company, we’re thrilled to be able to continue to grow and develop our new purpose built dealership. We really wanted to offer South Australians and visitors the opportunity to purchase, service and rent their RVs in one easy, state-of-the-art facility before escaping the city and exploring everything the open road has to offer,” said Jayco Adelaide CEO, Matt Slee.

During the planning process with Woolcock Construction, functionality and customer service has been at the forefront of discussion, with design inspiration coming from leading RV dealerships across Australia, U.S.A and Canada. These features include a customer centric designed layout, centrally located parts store for wholesale & retail sales and a dedicated customer seminar room.

In parallel to the Dealership development, Jayco Adelaide will enhance the experience of our customers through adoption of a leading customer relationship management (CRM) system. This CRM system will help Jayco Adelaide to enhance overall customer experience at a level not seen in the caravan industry before and will become a crucial tool for our team to further understand, support and increase long term satisfaction for our customers.

Alongside the improvements in technology, Jayco Adelaide will also place a focus on staff development offering enhanced training to new and existing team members.

Mr Slee said, “Training is critical to our business. While we invest heavily in technology to keep us at the leading edge of the industry, we strive to focus on people, process and product – because if you get those right, you will succeed.” Mr Slee said.

Adelaide Airport Executive General Manager Property, James Sangster, said: “It’s great to partner with successful South Australian businesses like Jayco Adelaide while again building on Adelaide Airport’s vibrancy and connectivity. We think Jayco’s wonderful products and services combined with the airport’s central and easily accessible location is a natural fit, and we cannot wait to welcome them to the airport precinct.”

Jayco Adelaide’s new Dealership will continue to provide and expand on its a range of services to members of its ‘RV Life Club’, including discounts, education courses and connecting them with others in the RV community.

Adelaide’s first purpose-built Jayco Dealership will commence construction in April 2022 and is scheduled for completion in March 2023.